Crisis & Emergency Services

Results: 22

• Child Abuse Hotlines (1)
  RP-1500.1400-150

  Child Abuse Hotlines

  RP-1500.1400-150
  
  Programs that provide immediate assistance for parents who have abused or fear they may abuse their children with the objective of defusing the parent's anger and frustration and ensuring the child's future safety through referrals for ongoing support and treatment. Also included may be services for abused children and concerned others who are in need of advice, guidance and/or emotional support. Hotline staff are generally available via telephone, email, chat and/or text.
• COVID-19 Control (2)
  JP-1500.1700-150

  COVID-19 Control

  JP-1500.1700-150
  
  Programs that attempt to control the occurrence and spread of the virus first identified in Wuhan, Hubei Province, China in 2019 that causes the respiratory illness COVID-19, which probably originally emerged from an animal source but has spread from person-to-person in many locales as well as to other countries around the world and has been identified as a pandemic by the World Health Organization (WHO). Coronaviruses are a large family of viruses, some causing illness in people and others that circulate among animals, including camels, cats and bats. SARS, another coronavirus that emerged to infect people, came from civet cats, while MERS (the Middle East Respiratory Syndrome), another coronavirus that emerged to infect people, came from camels. Symptoms of the current infection include mild to severe respiratory illness with fever, cough and difficulty breathing. Those most at risk from the virus are older adults and people with preexisting health conditions. Coronaviruses are generally thought to be spread most often by respiratory droplets. There is no evidence of transmission of the virus associated with imported goods. Strategies for controlling the spread of the virus include testing individuals who have had contact with people with active cases, tracing people who have had contact with people who have tested positively or have contracted the virus, quarantining individuals who have the illness and, in areas that have experienced community transmission, asking residents to engage in social distancing (avoiding large parties, sporting events and other venues where large crowds typically gather). Local authorities may ask that special events like conferences, festivals and concerts be cancelled or rescheduled or may ban large gatherings altogether, for example having sports events take place without on-site spectators.
• Crisis Intervention (3)
  RP-1500

  Crisis Intervention

  RP-1500
  
  Programs that provide immediate assistance for people who are in acute emotional distress; who are or perceive themselves to be in life-threatening situations; who are a danger to themselves or to others; or who are hysterical, frightened or otherwise unable to cope with a problem that requires immediate action. The objective of crisis intervention is to defuse the critical nature of the situation, ensure the person's safety, and return the individual to a state of equilibrium in which he or she is capable of identifying and seeking solutions to the problem.
• Crisis Pregnancy Hotlines (1)
  RP-1500.1400-180

  Crisis Pregnancy Hotlines

  RP-1500.1400-180
  
  Programs that provide immediate assistance for pregnant women who are hiding their pregnancies, considering abandonment or experiencing other pregnancy related issues. Included may be short-term emotional support, an opportunity to discuss alternatives, adoption referrals if wanted, information about Safe Haven programs and other resources. Hotline staff are generally available via telephone, email, chat and/or text.
• Disaster Management Organizations (1)
  TH-1500

  Disaster Management Organizations

  TH-1500
  
  Public and private organizations that are responsible for the organized analysis, planning, decision making, assignment and coordination of available resources involved in the mitigation of, preparedness for, response to, and/or relief/recovery from a major disaster or large-scale emergency that disrupts the normal functioning of a community. These organizations have a formal role in developing overall emergency policy within their jurisdictions; establish coordination with other agencies active in disaster situations; develop action plans for emergency response; coordinate facilities, services, personnel, equipment and materials that are required before, during and immediately following an incident; and/or are involved in disaster relief and recovery activities.
• Disaster Preparedness (1)
  TH-1700

  Disaster Preparedness

  TH-1700
  
  Activities, programs and systems developed prior to an emergency that support community readiness and resiliency assessment; development and testing of disaster plans; training of staff in plan implementation; establishment of collaborative arrangements with other services; provision of suitable warning systems; identification, procurement and/or collection of the facilities, equipment, supplies and trained personnel that will be necessary for responding to an emergency; and development and dissemination of information and/or training about how individuals and organizations can prepare for a major disaster or large-scale emergency that disrupts the normal functioning of a community.
• Domestic Violence Hotlines (3)
  RP-1500.1400-200

  Domestic Violence Hotlines

  RP-1500.1400-200
  
  Programs that provide immediate assistance for women and men who have experienced domestic abuse which may include steps to ensure the person's safety; short-term emotional support; assistance with shelter; legal information and advocacy; referrals for medical treatment; ongoing counseling and/or group support; and other related services. Hotline staff are generally available via telephone, email, chat and/or text.
• Domestic Violence Intervention Programs (1)
  FF-0500.9100-180

  Domestic Violence Intervention Programs

  FF-0500.9100-180
  
  Programs that offer classes or groups, sponsor victim panels or provide other interventions which help domestic violence offenders understand and take responsibility for their acts of violence and abuse; realize that their behavior is the result of their desire to gain power and control over their partner's life; and make a decision to stop their abuse by looking at the damaging effects of their actions on their relationships, partners, children and themselves. The group sessions address the tactics of power and control; describe the cycle of abuse; challenge stereotypical gender role expectations; and help abusers identify and articulate their feelings and recognize behavior, emotional and physical cues which signal escalating anger. Participants learn problem solving skills, negotiation and conflict resolution skills, stress management techniques, communication and listening skills and other skills that will help them develop and maintain positive, healthy partnerships; and may be ordered by the court to attend or self-refer. The victim panels provide a venue which enables volunteers who have been subjected to abuse to describe the treatment they have endured and the impact on their lives.
• Domestic Violence Shelters (2)
  BH-1800.1500-100

  Domestic Violence Shelters

  BH-1800.1500-100
  
  Programs that provide temporary emergency shelter for individuals, primarily women, who have experienced domestic violence/abuse, and for their children. Such facilities usually provide in-house individual, group and family counseling and the full range of secondary services related to domestic violence including referral to appropriate resources. Also included are similar facilities for battered men and those that can accommodate both men and women, where they are available.
• Elder Abuse Hotlines (2)
  RP-1500.1400-210

  Elder Abuse Hotlines

  RP-1500.1400-210
  
  Programs that provide advice, guidance and/or emotional support for older adults who are experiencing or at risk for physical, emotional or financial abuse. Hotline staff are generally available via telephone, email, chat and/or text.
• Emergency Management Associations (1)
  TN-1870

  Emergency Management Associations

  TN-1870
  
  Organizations whose members are emergency management professionals from all levels of government and the private sector who have affiliated for the purpose of advancing the professionalism of the field, promoting mutual interests and supporting policies, procedures and practices that will save lives and protect property and the environment during times of disaster or other emergencies. Emergency management associations offer training and education conferences, provide a forum for discussion and information exchange, offer access to policy research, encourage collaboration and mutual assistance networks, advocate for legislative initiatives and other measures that enhance emergency planning and effectiveness, and provide leadership to ensure that there is an integrated approach to the management of emergency programs and activities during all phases of an emergency (mitigation, preparedness, response, relief and recovery). They may also establish standards for the field, offer certification and accreditation programs, share best practices, provide a resource library and offer other types of support for members.
• Emergency Medical Transportation (1)
  LD-1500

  Emergency Medical Transportation

  LD-1500
  
  Programs that provide rapid transportation to health care facilities for accident victims and acutely ill or injured individuals who need immediate medical intervention both on the scene and en route.
• Emergency Room Care (3)
  LD-1700

  Emergency Room Care

  LD-1700
  
  Hospitals and other health care facilities that provide 24-hour diagnostic and treatment services for people who have acute, life-threatening injuries or severe illnesses.
• Fire Services (1)
  JR-1900

  Fire Services

  JR-1900
  
  Programs that are responsible for preventing, investigating, controlling and extinguishing fires. Activities include fire safety education, firefighting, investigating the causes of suspicious fires, maintaining equipment and trained firefighters necessary for a quick and efficient response to fires when they occur, and enforcing fire codes which protect lives and property from fires and explosions arising from the storage, handling and use of hazardous substances, materials and devices, or from conditions hazardous to life and property in the use or occupancy of buildings or other premises.
• Fire Stations (1)
  JR-1950

  Fire Stations

  JR-1950
  
  Locations throughout the community which house fire equipment and personnel.
• General Crisis Intervention Hotlines (4)
  RP-1500.1400-250

  General Crisis Intervention Hotlines

  RP-1500.1400-250
  
  Programs that provide immediate assistance for people who are emotionally distressed with the objective of defusing the crisis, ensuring the person's safety and helping the person to take the next immediate steps toward resolving the problem. General crisis intervention hotlines are available to anyone who is experiencing a crisis rather than focusing on people with particular types of problems such as domestic violence, mental health or child abuse. Hotline staff are often trained volunteers who are available via telephone, email, chat and/or text.
• In Person Crisis Intervention (5)
  RP-1500.3300

  In Person Crisis Intervention

  RP-1500.3300
  
  Programs that provide an opportunity for people who are emotionally distressed and/or for their significant others to meet face-to-face with someone who has been trained to assess and resolve the immediate crisis, if possible, and to link the person with appropriate resources for ongoing assistance.
• Safe Havens for Abandoned Newborns (3)
  LJ-5000.8000

  Safe Havens for Abandoned Newborns

  LJ-5000.8000
  
  Hospitals, health centers, police stations, fire houses and other facilities that are willing to accept, without questions, newborn babies delivered by mothers who are unwilling or unable to care for an infant and are thereby at risk for abandonment. Police reports are generally not filed and no attempt is made to contact the mother's family, even in situations where her identity is known. Infant safe haven statutes vary by jurisdiction with regard to who may leave a baby at a safe haven, the age of the baby at the time of relinquishment, the facilities that can be designated as safe havens, the responsibilities of safe haven providers, anonymity protection for parents and the consequences of relinquishment.
• Sexual Assault Hotlines (1)
  RP-1500.1400-750

  Sexual Assault Hotlines

  RP-1500.1400-750
  
  Programs that provide immediate assistance for people who are survivors of rape, incest and other forms of sexual assault which may include steps to ensure the person's safety, short-term emotional support, information regarding the person's rights and alternatives, and referrals and/or accompaniment to resources for medical, legal and emotional needs, advocacy and other related services. Hotline staff are generally available via telephone, email, chat and/or text.
• Substance Use Disorder Intervention Programs (4)
  RX-8470.8400

  Substance Use Disorder Intervention Programs

  RX-8470.8400
  
  Programs that work with the families and friends and others who are concerned with the excessive use of alcohol and/or use of other drugs by someone they love with the objective of helping those individuals create a crisis in the life of the person as the first step in helping them to recognize that they have a substance use disorder and accept treatment. The program offers a guided process during which groups of concerned others express their feelings about the effects of the problem on their own lives; develop the strength and objectivity to confront the one they love; plan and rehearse an intervention strategy where the individual is confronted with his or her behavior and the consequences of refusing to seek treatment; confirm a treatment plan including financial arrangements and bed availability; establish a date and time for the intervention; and carry out the intervention with the hope that the person will accept treatment.
• Suicide Prevention Hotlines (5)
  RP-1500.1400-800

  Suicide Prevention Hotlines

  RP-1500.1400-800
  
  Programs that provide immediate assistance for individuals who are having suicidal feelings with the objective of helping them explore alternatives to self-harm or self-destruction. Included are local, accredited hotlines, countywide and statewide programs, programs offered by local nonprofit organizations and the National Suicide Prevention Lifeline, a network of more than 180 local crisis centers. Suicide prevention workers establish and maintain contact with the individual while identifying and clarifying the focal problem, evaluate the suicidal potential, assess the individual's strengths and resources, and mobilize available resources including paramedic or police intervention and emergency psychiatric care as needed. These programs can also help individuals who are worried about the potentially suicidal behavior of another with the objective of helping them identify warning signs and provide options for seeking further help. Hotline staff are generally available via telephone, email, chat and/or text. The Federal Communications Commission (FCC) has designated 988 as the three digit dialing code that will replace or supplement the existing toll free number for the National Suicide Prevention Lifeline. The deadline for implementation by all voice service providers is set for July 16, 2022.
• Suicide Prevention Programs (3)
  RR-5150.5000-800

  Suicide Prevention Programs

  RR-5150.5000-800
  
  Programs that attempt to reduce the incidence of suicide through a variety of educational interventions which have the objective of exploring alternatives to self-harm or self-destruction. Suicide prevention programs help people understand the nature of the problem; the risk factors and warning signs; and sources for treatment and support. Included are prevention programs that address specific target populations as well as those that are intended to reach the community at large. Delivery formats may include printed materials, videos or websites that address the subject and presentations in schools and agencies and to family groups.